Shipping Policy
ALL ORDERS RECEIVED BY 4:30PM EST SHIPPED SAME DAY if the items are in stock. Backorders will be filled at no additional shipping costs to the customer. If unable to fill a backorder within 5 business days, your money will be refunded and the backorder cancelled if requested. We attempt to offer the best rates for you by passing on our shipping and insurance costs without additional markup or profit. Tracking information and order confirmation is always available by logging into our site and accessing your account.
United States:
We ship by Fedex and USPS Priority Mail full tracking capability to offer you the best rates and fastest delivery. All shipments are F.O.B. Richmond, Virginia.
Shipping Rates are as follows:
Fedex 2nd Day: $7.99 (Free on orders over $299)
USPS Priority: $9.99
Fedex Standard Overnight: $28.99
Fedex Priority Overnight (AM Delivery): $33.99
INTERNATIONAL:
Fedex International Priority (2-3 days ): $33.99
For fastest and safest service we recommend shipping by FedEx International Priority to any country. Tracking and basic insurance of US $100.00 is included. Additional insurance is available if requested. Allow 2-5 business days for delivery. Rates start at USD19.00 USPS EMS Express is also available during the Checkout Process. A good choice if your country requires lengthy or involved customs procedures. Shipments refused or returned due to regulatory or import duty and tax issues will be considered cancelled and restocking fees and shipping charges to and from your country will be deducted from any amount refunded.
Note: Duties and Import Taxes are the responsibility of the Importer. We cannot substitute any other value contrary to the actual value of the shipped merchandise. INCO Terms of C&F or Ex-Works apply to International Shipments.